Returns & Exchanges Policy

1. Return Policy

We aim to ensure that all our customers are satisfied with their purchases. If you are not fully satisfied with your order, you may return it in accordance with our return policy.

Sizing Guidance & Fit Guarantee:
We provide comprehensive sizing information, including detailed size charts, fit guidance, and customer reviews to help you choose the correct size. Our customer service team is available to offer personalized sizing advice.

Multiple Size Limitation:
Per order, a maximum of one size per product variant may be purchased. If multiple sizes of the same product are ordered, we reserve the right to cancel the order or contact the customer to confirm a final size selection.

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2. Alternatives When in Doubt

We offer a free exchange service for a different size, eliminating the need to order multiple sizes in advance.
If an item does not fit, customers may use a size voucher, allowing them to place a new order.
Return shipping costs are the responsibility of the customer, unless the item received is incorrect or defective.

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3. Exceptions

Certain products are not eligible for return, including:

• Custom-made or personalized items.

• Products that cannot be returned for hygiene reasons, such as underwear, swimwear, or cosmetics if the seal has been broken.